Privacy Policy
Last Updated: October 2026
Patel’s Cigar Lounge & Spirits (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, sign up for events, or engage with our digital services.
1. Information We Collect
We may collect personal information that you voluntarily provide to us when you:
- Fill out event RSVP or VIP reservation forms (e.g., name, email address, phone number).
- Connect to our Guest Wi-Fi network (“Cigar Lounge Guest”).
- Contact us directly via email or phone.
- Sign media release forms for podcast appearances or promotional marketing.
Automatically Collected Information: When you access our website, we may automatically collect standard log data, including your IP address, browser type, operating system, referring URL, and pages viewed, using standard cookies or web analytics toolsets.
2. How We Use Your Information
We use the information we collect to:
- Manage and confirm event RSVPs, reservations, and private lounge inquiries.
- Operate, maintain, and optimize our website and Guest Wi-Fi portal.
- Send administrative notices, event reminders, and opt-in promotional newsletters.
- Verify age compliance (21+ requirements) for events and facility access.
- Respond to customer inquiries and service requests.
3. Information Sharing & Disclosure
We do not sell, rent, or trade your personal information to third parties. We may share your data only under the following limited circumstances:
- Service Providers: We may share necessary data with trusted third-party service providers who assist us in operating our business (e.g., website hosting, Toast POS platform integrations, email distribution services) bound by confidentiality agreements.
- Legal Compliance: We may disclose your information if required to do so by law, court order, or governmental regulations (including MLCC compliance inquiries).
4. Wi-Fi Usage & Network Security
When using our complimentary in-lounge Wi-Fi network (Cigar Lounge Guest), device information (such as MAC addresses and basic network telemetry) may be processed to manage bandwidth, enforce terms of access, and ensure network security.
5. Cookies & Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance user experience and analyze web traffic. You can adjust your browser settings to refuse cookies; however, doing so may limit your ability to use certain features on our site.
6. Data Security
We implement reasonable technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet or wireless network can be guaranteed to be 100% secure.
7. Children’s Privacy
Our website and lounge services are intended strictly for individuals aged 21 and older. We do not knowingly collect personal information from individuals under the age of 21. If we become aware that an individual under 21 has provided us with personal data, we will immediately delete such information.
8. Your Rights & Choices
- Opt-Out: You can unsubscribe from marketing emails at any time by following the link in any email or contacting us directly.
- Access & Correction: You may request access to, correction of, or deletion of your personal data by contacting us using the information below.
9. Contact Us
For any questions, concerns, or requests regarding this Privacy Policy, please contact:
- Patel’s Cigar Lounge & Spirits
- 700 Bridge Street NW, Grand Rapids, MI 49504
- Email: patelscigarlounge@icloud.com
- Phone: (616) 278-3141

